Fault finding and commissioning

When a machine stops, the pressure to get it running again is intense — but replacing components without diagnosing the root cause often leads to repeated failures and escalating costs. Our fault-finding and commissioning service takes a systematic approach to diagnosing why a system is not working, tracing the fault through the control system, the drive, the motor and the process to identify the true cause. We work across PLCs, VFDs and complete control systems from all major brands, providing South African plants with experienced diagnostic support when downtime is at its most expensive.

Effective fault finding requires more than swapping parts. Intermittent faults that occur only under certain conditions, nuisance trips that reset and then recur, and complex interactions between drives and mechanical systems all demand a methodical diagnostic approach. Our engineers use a combination of experience, diagnostic tools and systematic testing to isolate the fault — whether it is a failed I/O module, a parameter that has drifted, a developing motor insulation fault or a wiring issue inside the panel. We document what we find and provide recommendations to prevent the recurrence, so the fix lasts longer than the next shift change.

Commissioning is the other side of our service: setting up new or replacement equipment so it runs correctly from the start. Proper commissioning verifies that the drive parameters match the motor and the mechanical load, that the PLC I/O is wired and functioning as intended, and that the system operates safely and efficiently under all expected conditions. We commission drives, PLCs, complete control panels and automated machines, providing functional testing and handover documentation. For urgent breakdowns, we prioritise response and can attend site quickly to get your plant back in production with minimum delay.